Elcom ITG is a major supplier of volume IT infrastructure products and services. Our 500 clients operate across every market sector and primarily have 500 to 5,000 users. They mostly comprise large, complex mission-critical environments with sophisticated networks with ever more stringent security requirements and they demand high levels of systems availability.
To ensure we service our clients effectively, each one has a designated account team: we develop a complete understanding of your business objectives to ensure a high level of customer satisfaction. You can work with Elcom ITG in person, over the telephone, by email or online (through our fully-integrated electronic procurement system): the choice is yours. And we don’t hide behind voicemail. You can contact real people – and that includes the MD – who can make decisions and take action when you need them to.
So whether you want a single workstation immediately, a time-constrained multi-monitor refresh for a city trading office, or a complete ground-up infrastructure solution, our technical sales, fulfilment and project management teams will deliver excellence.
Elcom ITG regularly carries out customer satisfaction surveys to ensure we maintain the highest levels of account management and customer service.